Service family accommodation: disputed charges

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Published 1 October 2013

Last updated 4 October 2024
+ show all updates

  1. Updated ‘Stage 1 Disputed charges form (September 2024)’.

  2. ‘Stage 1 Disputed Charges form’ and ‘Dispute process fact sheets (Amey)’ updated.

  3. Updated the Stage 1 and Stage 2 Disputed charges form (May 2020).

  4. Updated content titles ‘Dispute process fact sheets (Amey) (updated 7 November 2019)’ and ‘Dispute process fact sheets (PFI/BLH SFA and substitute SFA) (updated 7 November 2019)’.

  5. Added Stage 2 Disputed charges form (October 2019), Dispute process flowchart (CarillionAmey SFA)
    and Dispute process flowchart (PFI/BLH SFA and substitute SFA).

  6. Added a new version of the disputed charges form.

  7. Updated the Disputed Charge form so its meets the new 2018 GDPR regulations.

  8. Added Dispute process flowchart (PFI/BLH SFA and Substitute SFA) and Dispute process flowchart (CarillionAmey SFA).

  9. Added updated disputed charges form.

  10. Added revised customer guides as team has changed from DIO Operations Accommodation to DIO Service Delivery (SD) Accommodation.

  11. Added updated Disputed charges form updated November 2013.

  12. First published.

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